(Editor's sidenote: Because you care. You do, really....)
So, as I said in an earlier post, I had scheduled a haircut/highlight for this past Sunday. A coworker had recommended the salon (which shall remain nameless). She told me the name of her girl; her girl was out of my price range. I spoke to the receptionist and requested a girl in a lower price bracket. I described my hair - she made a recommendation. Let's call said girl 'Sarah'. The receptionist penciled me in with Sarah on Sunday for a cut & partial for around $105.
Saturday rolls around. I see a missed call on my phone from an unknown number. Thinking perhaps it's Mr. Right or someone telling me I'd won a contest (or more likely a local alderman candidate asking for my vote), I curiously listened to the voicemail.
"Hi Jaime, I'm calling from XXXX Hair Place to confirm your appointment tomorrow at 1 with Jenny for a partial and haircut. Please let me know immediately if you cannot make it."
Well, I, too, noticed a brief discrepancy. I called to ask about it. Jenny? I thought I had Sarah? Granted, I don't know the first thing about either. Maybe Jenny is better?
"Oh, yeah. We had a scheduling conflict, so we moved you to Jenny because it worked better for us. She's great. She's the same price."
I got in the shower a little confused. Granted, I was going in cold either way, and, perhaps, as suggested earlier, Jenny would be a better fit for me. However, something about the situation rubbed me the wrong way. They moved me? Without asking me? Had they called me up and asked me, I wouldn't be as lukewarm about it. What if Sarah was MY hair girl that I was attached to? Granted, they probably had some notes that stated I was a new client and didn't have a specific request - but STILL. I was getting in the mindset to be styled by Sarah. I had started to do some background research on her. I was spending over $100 at their salon - maybe that wasn't a big deal to them, but it was to me. I deserved better treatment for that money - not as just some afterthought getting shuffled into the one opening that works for them. Nobody puts Jaime in the corner!
Anyhow. I called back shortly after and canceled. They didn't ask why, and I didn't feel like getting into it. If my business wasn't important to them, I wasn't about to yell at them and tell them that it should be. So now I'm back to square one - looking for an affordable, decent hair girl in Chicago.
Am I being oversensitive? Is this a common practice? Anyone have a hair recommendation in Chicago? Your thoughts?
So, as I said in an earlier post, I had scheduled a haircut/highlight for this past Sunday. A coworker had recommended the salon (which shall remain nameless). She told me the name of her girl; her girl was out of my price range. I spoke to the receptionist and requested a girl in a lower price bracket. I described my hair - she made a recommendation. Let's call said girl 'Sarah'. The receptionist penciled me in with Sarah on Sunday for a cut & partial for around $105.
Saturday rolls around. I see a missed call on my phone from an unknown number. Thinking perhaps it's Mr. Right or someone telling me I'd won a contest (or more likely a local alderman candidate asking for my vote), I curiously listened to the voicemail.
"Hi Jaime, I'm calling from XXXX Hair Place to confirm your appointment tomorrow at 1 with Jenny for a partial and haircut. Please let me know immediately if you cannot make it."
Well, I, too, noticed a brief discrepancy. I called to ask about it. Jenny? I thought I had Sarah? Granted, I don't know the first thing about either. Maybe Jenny is better?
"Oh, yeah. We had a scheduling conflict, so we moved you to Jenny because it worked better for us. She's great. She's the same price."
I got in the shower a little confused. Granted, I was going in cold either way, and, perhaps, as suggested earlier, Jenny would be a better fit for me. However, something about the situation rubbed me the wrong way. They moved me? Without asking me? Had they called me up and asked me, I wouldn't be as lukewarm about it. What if Sarah was MY hair girl that I was attached to? Granted, they probably had some notes that stated I was a new client and didn't have a specific request - but STILL. I was getting in the mindset to be styled by Sarah. I had started to do some background research on her. I was spending over $100 at their salon - maybe that wasn't a big deal to them, but it was to me. I deserved better treatment for that money - not as just some afterthought getting shuffled into the one opening that works for them. Nobody puts Jaime in the corner!
Anyhow. I called back shortly after and canceled. They didn't ask why, and I didn't feel like getting into it. If my business wasn't important to them, I wasn't about to yell at them and tell them that it should be. So now I'm back to square one - looking for an affordable, decent hair girl in Chicago.
Am I being oversensitive? Is this a common practice? Anyone have a hair recommendation in Chicago? Your thoughts?
1 comment:
And people are always asking me why I think chicks are crazy...
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