Showing posts with label Victoria's Secret. Show all posts
Showing posts with label Victoria's Secret. Show all posts

Friday, June 3, 2011

A Memo to Victoria's Secret



...it's getting to be too much.

I've gone in a couple different Chicagoland locations recently to shop.  On different days at different levels of crowdedness, I've had virtually the same experience.

The employees have been, pardon me, up my a** like an uncomfortable thong.  I could not take two steps without having been approached to see if I need help.  I must have been approached at least 8 times!  I could not look through unmentionables in peace.  I needed help - I needed employee repellent.

Ok - first off, let me say something:  I get it that it is not the employees' doing.  Either they are a) highly commissioned or b) (as I believe with VS) heavily pressured by the management to approach every guest in sight and reprimanded if they are caught not doing it.   For this reason, I tried to give a polite 'no, thanks', but after a while, it became hard to stop myself from snapping 'get away from me!!!'

Now, also, I get it that a lot of stores have the mentality of 'it's better to have the employees proactively helping the guests' because of suggestive selling, the guests sometimes being timid about asking, etc.  I get that.  But Victoria's Secret has crossed the line and become 'too much'.  I am not sure, exactly, where that line is drawn, but spending 2 minutes in Vicky's makes one realize she is in a place that is over it.  The worst thing is that most things purchased at VS are better purchased in store than online.  Sigh.

So, therefore - my point.  In case there are any Victoria's Secret top executives perusing the blog world looking for feedback/slander about their stores - ease up on getting in your customer's faces, yo.  Thanks for listening.  
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